Industries
We service multiple industries, call NOW to learn more about what we have done in your industry and how we can help your business.
Industries
We service
Sales and CS provided by Travel Industry experts, we can book flights, hotels, and rentals with ease and confidence.
Pre-Sales and After-Sales service. We make sure your customers always have someone to help them with their vehicle needs.
Give your online store world-class customer service, offering your customers support over the Phone, Email, Live-Chat and more.
Healthcare
Our Specialized Third-Party Administrators can handle all the insurance calls and paperwork so you can focus on your Patients.
Solar
Get your Solar appointments set and ready for your call or visit with our lead generation specialists. One of the most needed industries for call centers.
Real Estate
Grow your pipeline with new motivated sellers! Every single day our cold callers dial for you. One of the most popular industries for call centers.
Collections
Increase your monthly collection percentage with dedicated callers tracking your debtors for you.
Food and Beverage
We work hard to replicate your brand culture for our team, enhancing our ability to drive consumer brand loyalty.
Money Lenders
Follow up with your Debtors and ensure the payment schedule is maintained. One of the most underrated industries needed for call centers.
Tech Security
Providing IT specialists to help you monitor and maintain your systems.
Telecommunication
Helping you service your customers and offer up-sales. Therefore, increasing your sales business overall.
Banking
Providing specialized customer service reps to handle your customers requests, transaction and banking inquiries.
Tech Support
Other Services
Healthcare
Our Specialized Third-Party Administrators can handle all the insurance calls and paperwork so you can focus on your Patients.
Solar
Get your Solar appointments set and ready for your call or visit with our lead generation specialists. One of the most needed industries for call centers.
Real Estate
Grow your pipeline with new motivated sellers every single day our cold callers dial for you. One of the most popular industries for call centers.
Collections
Increase your monthly collections percentage with dedicated callers tracking your debtors for you.
Food and Beverage
We work hard to replicate your brand culture for our team, enhancing our ability to drive consumer brand loyalty.
Money Lenders
Follow up with your Debitors and ensure the payment schedule is maintained. One of the most underrated industries needed for call centers.
Tech Security
providing IT specialist to help you monitor and maintain your systems.
Telecommunication
Helping you service your customers and increasing your upsales / Cross Sales margins.
Banking
providing specialized customer service reps to handle your customer requests, transaction and banking inquiries.
Tech Support
Other Services
Let's Grow Together...
At Call Geeks, we never want you to feel distant and we strive to make you feel like our agents are an extension of your current team. Our agents rank high on their english skills, and are easy to communicate with and that’s a big piece to making any business grow.
67
Clients
97
Satisfaction %
405
Employee
Look no further
ABOUT US
At the Call Geeks, Our experienced management team and dedicated agent model provides our clients with a true extended office, We customize our call center services to ensure that we deliver a World-Class customer experience to each one of our strategic partners, if you want the best outbound call center solutions available, look no further.
67
Clients
97
Satisfaction %
405
Employee
FREQUENTLY ASKED QUESTIONS
We Want You to Have
the Best Quality Possible!
We offer 24/7 service to our clients
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish. We provide additional language capabilities in our Panama office including French, Italian, German, Dutch, Swedish & Portuguese, among others.
We have been in business since 2017.
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.
FREQUENTLY ASKING QUESTIONS
We Want Your Application
to Have the Best Quality Possible
We offer 24/7 service to our clients
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish. We provide additional language capabilities in our Panama office including French, Italian, German, Dutch, Swedish & Portuguese, among others.
We have been in business since 2017.
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.
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If you would like more information on how our consultants could help your business, contact us today!
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